FAQs

GENERAL INFORMATION

What is Prêt à Stik? 

Prêt à Stik represents our commitment to making skincare readily available and convenient. We transform the typical 10-step K-Beauty skincare routine into a simple, effective solution that fits seamlessly into your busy lifestyle.

 

Who formulates Prêt à Stik products? 

Our products are formulated by BCBCOS a reputable manufacturer in Korea known for their expertise in skincare formulations.

 

THE GLOW+GETTER MULTIBALM

What is the Glow+Getter Multibalm?

A 3-in-1 skincare stick designed to replace your serum + moisturizer + primer in one step. It’s made for quick mornings, touch-ups, and travel days.

 

What are the key ingredients in the Multibalm?

Our Multibalm features a carefully curated blend of premium ingredients:

  • Ginseng Extracts
  • Bakuchiol
  • 4 Types of Cica
  • Vitamin C+E+Ferulic Acid
  • Glutathione

 

Is it suitable for all skin types?

It’s designed to work across a wide range of skin types and concerns. If you have very sensitive or reactive skin, we recommend patch testing first (as with any active skincare)

 

How do I use it?

It's as simple as Twist, Swipe, Repeat:

  1. Twist up the stick
  2. Glide it across clean skin
  3. Gently pat for instant absorption

The Multibalm can be used as:

  • An anti-aging/brightening serum
  • An ampoule-type primer
  • A light moisturizer


When can I use it?

  • Morning: after sunscreen
  • Under makeup: as a priming layer
  • Midday: for dry areas or when makeup starts looking tired
  • Night: as your final step

 

Can I use the Multibalm with other skincare products?

Yes! The Multibalm is designed to work harmoniously with other skincare products. It can be used:

  • As part of your morning routine before SPF
  • As the final step of your evening routine
  • Under makeup as a primer
  • Throughout the day for touch-ups


How long does one Multibalm last?

The 10g stick typically lasts around 4–6 weeks, depending on how often you apply and how much you use.

 

How should I store my Multibalm?

Store your Multibalm at room temperature, away from direct sunlight. Always close the cap tightly after use to maintain product freshness.

 

ORDERING AND PAYMENTS

How can I place an order? 

You can easily place an order on our website by adding the desired products to your cart and proceeding to checkout. Follow the prompts to provide shipping information and complete your payment securely.

 

What comes with my order?

Each Multibalm comes with:

  • The 10g Multibalm stick
  • Outer box with English and Korean descriptions
  • Shopping bag
  • Brand card

 

What are your payment options?

We accept various payment methods, including credit/debit cards and GCash, and other payment gateways. All payment transactions are encrypted for your security.

 

Is it safe to make payments on your website?

Yes, our website uses secure SSL encryption to protect your payment information. We process payments through Shopify's secure payment gateway, ensuring your transaction data is always protected.

 

SHIPPING

Where do you deliver?

We offer next-day FREE delivery within Metro Manila. We also offer COD for Metro Manila only. For locations outside Metro Manila, delivery times and costs will be calculated at checkout.

 

How long will it take to receive my order?

  • Metro Manila: Next-day FREE delivery
  • Major cities outside Metro Manila: 2-3 business days
  • Other areas: 3-5 business days

 

What if I need to change my delivery address?

Please contact our customer service team immediately if you need to update your delivery address. We can only make changes if the order hasn't been shipped yet.

 

CONTACT & SUPPORT

How can I contact Prêt-à-Stik customer support?