Shipping policy
At Prêt-à-Stik, we are committed to providing a seamless shopping experience for our customers, which includes efficient and reliable shipping and delivery services. Please read this Shipping and Delivery Policy to understand how we process and deliver your orders.
1. Shipping Zones and Availability
We currently offer shipping within the Philippines. At this time, we do not offer international shipping. However, we are actively working to expand our shipping services to cater to a broader customer base in the future.
2. Processing Time
Order processing typically takes 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Methods and Costs
We offer the following shipping methods:
**ADD HERE
The shipping cost is calculated based on the chosen shipping method and the total weight of the order. The shipping cost will be displayed during the checkout process for your review before finalizing your purchase.
4. Order Tracking
As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
5. Delivery Time
Delivery times may vary based on your location within the Philippines and the selected shipping method. Typically:
Standard Shipping: 2-5 business days **EDIT
Express Shipping: 1-2 business days **EDIT
Please note that these delivery times are estimates and may be subject to change due to external factors beyond our control, such as inclement weather or peak holiday seasons.
6. Shipping Restrictions
We regret that we cannot deliver to P.O. boxes. Please provide a physical address for a successful delivery. If you encounter any issues regarding the delivery address, please contact our customer support team.
7. Order Changes and Cancellations
Once your order has been placed and confirmed, changes and cancellations may not be possible. Please reach out to our customer support team as soon as possible if you need to make any adjustments to your order.
8. Shipping Fees and Charges
Shipping fees and charges are non-refundable unless there is an error on our part in fulfilling your order.
9. Missing or Damaged Items
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will assist you in resolving the issue promptly.
10. Delayed Shipments
While we strive to ensure on-time deliveries, we cannot be held responsible for delays caused by unforeseen circumstances such as natural disasters, national emergencies, or other events beyond our control. We will do our best to inform customers of any significant delays.
11. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please do not hesitate to contact us:
Email: admin@pretastik.com
Phone: +63 945 750 1811
We appreciate your trust in Prêt-à-Stik, and we are dedicated to providing you with quality skincare products and a satisfying shopping experience.
Last Updated: November 25, 2025
Please note that you should replace [Your Contact Email] and [Your Contact Phone Number] with your actual contact information, and [Date] with the date of the last policy update. Additionally, make sure to consult with a legal expert or compliance specialist to ensure that your shipping and delivery policy is in accordance with local and international laws and regulations.